Arta has met the health care needs of its members since 1995, when it became one of the original health networks under CalOptima, the County-Organized Health System providing services to the Medicaid (or Medi-Cal, as it's known here in California) population of Orange County.
Arta also contracts with most major commercial health plans, such as Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, Health Net, MD Care, and Arta Medicare Health Plan.
Arta currently provides health care services to 75,000 HMO, Medi-Cal, Medicare, and Healthy Families members.
Arta’s commitment to excellence has been consistently proven over the years by its outstanding performance on health care service-quality indicators and on member- and provider-satisfaction surveys.
Arta’s county-wide network of experienced and responsive primary care and specialist physicians, ancillary service providers, and leading Orange County hospitals delivers high quality, conveniently accessible, timely and cost-effective health care services to its members.
Arta’s expert medical-management team of truly caring professionals demonstrates its strong commitment to member satisfaction in all aspects of health care service delivery by continually initiating improvements in the quality and accessibility of care.
Arta's knowledgeable Customer Service Representatives can assist members in determining their eligibility for Medi-Cal or Healthy Family program assistance, and in providing answers to their questions and concerns.
Arta’s technology-driven systems promote the effective delivery of health care services through the following initiatives: automated claims processing and encounter data submissions, accurate and timely claims payment, and web-based provider communications.